5 for 10

Science fiction writer Frederik Pohl said that a good science-fiction story should be able to predict not the automobile but the traffic jam. This sentiment shapes the new decade, as we manage both the positive and the negative network externalities of our organizations, technologies, and behaviors, from climate crisis to sustainability standards to ethical, legal, and human benefits and fallouts of the new economic models.

Applied to marketing and brand strategy, the “traffic jam” approach means a shift from the short-term focus towards taking into account longer-term social, cultural, psychological, economic and political dimensions of our brand and marketing actions. For example, a successful strategy addresses collective versus individual dimensions of consumer behavior and asks what taste communities do their brand messages and actions target, and how. It considers different models of social influence, often working simultaneously. It addresses contradictions in modern culture and in consumer behavior. It designs for inversions of existing cultural trends. It also shields our planet and appeals to the better angels of our nature. It distinguishes between mood (emerging) and trends (already happening) and debunks the cult of innovation and newness in place of something more sustainable and worth maintaining.

Problems are inevitable, but problems are solvable, and solutions create new problems that…