From Stalker to Butler: Data, Empathy & Hospitality

This past June, I spoke at LE Miami’s Ministry of Ideas event. The topic was “From Stalker to Butler: Data, Empathy & Hospitality,” and the talk was about how luxury hospitality brands can challenge conventional paradigms to delight their customers.

Strategy Executive. Author of “The Business of Aspiration.” Doctor of Sociology. Forbes’ one of The World’s Most Influential CMOs.

Strategy Executive. Author of “The Business of Aspiration.” Doctor of Sociology. Forbes’ one of The World’s Most Influential CMOs.